Strategic Sales & Marketing
A Comprehensive Overview for Entry- to Mid-level Professionals
This 8-session online certificate program will examine the intersection of sales and marketing strategy. Using case studies and other timely examples, participants will gain a rich understanding of organizational promotion and its crucial concepts, including B-2-C and B-2-B approaches, market segmentation, brand portfolio management, corporate identity and reputation, and service quality, among other topics.
To inquire please call 401.865.2487

Program Highlights
- Explore corporate strategy and the macroenvironmental factors shaping promotional efforts
- Gain insights on how to promote products vs. services and approaches to effective market segmentation
- Evaluate the key differences between B-2-C and B-2-B marketing and sales approaches
- Understand the importance of corporate branding and how it’s done
Program Design
This program will consist of live, interactive online sessions between the facilitator and participants. Case studies, academic journal content, news articles, and other resources will be referenced. Each session will build upon previous lessons.
Who should enroll?
Designed for entry-level and mid-level professionals interested in sales and marketing, this course will examine the intersection of sales and marketing strategy. Its learning objectives are to help participants develop specific skills, competencies, and points of view from professionals in the field of marketing management and sales management.
Program Schedule
Session One: Introduction
The first session will introduce the entire course.
Session Two: Corporate Strategy
The session will examine essential corporate strategy topics, such as diversification, competitive positioning, mode of entry, alliances, order of entry, innovation, brand architecture, business portfolios and brand portfolios.
Session Three: Macroenvironmental Analysis
The session will address the political, economic, sociocultural, technological, legal and environmental factors that impact an organization’s marketing and sales efforts.
Session Four: Personal Selling, Sales Management, and the Promotional Mix
The session will differentiate personal selling from sales management and discuss personal selling’s complementary role along with advertising, public relations and sales promotion.
Session Five: B2B vs. B2C Selling and Marketing Segmentation
The session will evaluate sales strategies used by organizations selling goods or services to other businesses (Business-to-Business) versus those selling directly to consumers (Business-to-Consumer). It will also explore how these firms segment their markets.
Session Six: Selling Products vs Services and Service Quality
The session will evaluate sales strategies used to promote products and services. It will also describe ways that firms can measure service quality.
Session Seven: Customer-Specific Marketing and Marketing Channels
The session will examine the strategy of assigning specific marketing teams to particular corporate customers such as retailers. It will also discuss how the relative power of various members (i.e., raw material suppliers, resellers, and consumers) of the marketing channel differs across industries and often results in channel conflict.
Session Eight: Brand Portfolio Management and Corporate Identity
This session will cover the importance of managing a firm’s brand portfolio and corporate identity. Participants will be tasked to determine whether it will be advantageous to delete a brand from an organization’s portfolio.
FAQs
What do I get for attending the Strategic Sales and Marketing program at PC?
First and foremost, you receive a great education, taught by Providence College faculty who are excited to teach professionals. Second, you gain practical marketing insights and skills that you can apply to your work. Participants who complete the course will also receive a non-credit certificate from Providence College indicating their completion of the program.
What’s the time commitment?
The program will total 24 hours of instructional time, along with a suggested 1 hour for reading materials outside of class each week.
Do I have to attend all class sessions to receive my certificate?
You’ll get the most out of your certificate program if you attend all the sessions. However, in extenuating circumstances, we can provide a video recording of the missed session.
What are the logistics?
Classes are 100% virtual.
How much homework is involved?
The faculty will send you important reading materials before their class to give you a basic foundation on which they build. This reading generally takes less than an hour and is optional, but helpful.r
Am I graded?
As a non-credit certificate, the Strategic Marketing u0026amp; Sales program is not graded. However, a grade of Pass is issued to those who complete the program.
Is this program eligible for tuition reimbursement?
In many cases, yes, depending on the employer. Many of our participants receive partial or full employer reimbursement. Alert us of this arrangement with your employer and, upon program completion, we’ll issue your pass/fail grade for reimbursement processing.
What does the program cost?
Take advantage of special pricing of $1,600 for the entire 8-week program.
Do I have to be accepted?
No! This is a non-credit program with open enrollment. Registration is on a first-come, first-served basis.
What if I need a refund?
A full refund is available prior to the start of the program if you need to cancel your registration.
What if I have questions?
Should you have any questions prior to starting your application, feel free to contact one of our knowledgeable advisers.
Your World Class Instructors
Mark DeFanti, Ph.D.
Professor DeFanti brings professional sales and marketing experience into the classroom, having worked in both corporate and agency settings. He’ll share his expertise with you about marketing strategy from a practitioner’s perspective. He received his Ph.D. in marketing from Texas A&M University.
Stephen Edwards
Professor Edwards brings more than 40 years of marketing and sales experience into the classroom. He is a former president of Hasbro North America and served as head of its Playskool Division. In his senior management roles, he also developed new data management strategies and lead decisions that improved corporate profitability (P&L management). He received his bachelor’s degree from York University in Toronto.